Shipping policy

We currently ship to the United Kingdom and Channel Islands.

Order Processing

Orders are processed within 1–2 business days.
Once your order has been dispatched, you will receive a confirmation email.

Delivery Time

Standard delivery takes approximately 2–3 business days from dispatch.

Shipping Costs

Shipping is currently free for all UK orders.

Any changes will always be shown clearly at checkout before you place your order.

Order Fulfilment

To ensure fast and reliable delivery, some orders may be fulfilled through our trusted logistics partners, including Amazon Multi-Channel Fulfilment (MCF).

This allows us to provide:

Consistent delivery times
Secure and professional packaging
Reliable order tracking

Please note:
Your parcel may occasionally arrive in Amazon-branded packaging. This is normal and does not affect your warranty, support or return rights — all customer service continues to be provided directly by us.

Tracking

Tracking information is provided for orders where available.
Some carriers may not provide end-to-end tracking.

Questions?

If you have any questions about shipping, please contact us at:
operations@fitzalangroup.com